Shop Policies

Processing time: Every order is Made-to-Order. Also, the time I need to make an order will vary depending on the complexity of the order. For details, see individual items. Estimated shipping times are:  3-4 weeks for simple pieces, and 4-6 weeks for more complex pieces.  I’ll do my best to meet these shipping estimates, but cannot guarantee them.  Customs fees and and import taxes (VAT) are the responsibility of the buyer and are paid to their country’s government. I do not receive, nor can I pay for any country’s custom fees and VAT.  I gladly accept returns, exchanges, and cancellations: Contact me within: 14 days of deliveryShip items back within: 30 days of deliveryRequest a cancellation within: 2 days of purchase The following items can’t be returned or exchanged:Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders

Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please use the contact form if you have any questions. 

Thank you, BiBi